Summary

An extraordinary year

The 2019/2020 financial year was by any measure an extraordinary one. Since I joined IFM Investors in March 2020, it is clear that the values and the resilience of the organisation have been brought into stark relief.

Despite the ravages of the COVID-19 pandemic, IFM Investors continued to demonstrate the value of our investor-aligned model, and reinforced our purpose to protect and grow the retirement savings of millions of working people across the world. Our performance is testament to the skill and experience of our team.

We have continued to champion respect for the environment across our investments and to advocate for safe and diverse workplaces in our investee companies. In tandem, we have sought to build strong and inclusive communities, and to provide transparent and good governance.

I look forward to leading IFM Investors as we continue to protect and grow the retirement savings of millions of working people.

David Neal, Chief Executive

Funds under management and the number of our investors continued to increase during 2019/20. Three in four of our products performed at or ahead of stated objectives, after tax and management fees, on a five-year basis. As well, we received our equal highest Investor Satisfaction Rating (8.2), putting us in the top 5% of comparable global institutions.